EXPERT GUIDANCE
Frequently Asked Questions
We understand that navigating financial advocacy and transitions can be complex. Here are answers to the questions we hear most often from families seeking clarity and protection.
How is this different from a daily cash manager or bookkeeper?
Daily cash managers focus on bill pay and record-keeping, while bookkeepers manage transactions. We provide strategic financial direction—coordinating with estate attorneys, tax accountants, and investment advisors to deliver comprehensive protection.
Who typically hires you?
Adult children managing aging parents’ finances, busy professionals with complex household finances, individuals navigating divorce, families handling estate administration, and retirees who want expert oversight without losing independence.
How do you charge for your services?
We offer tiered monthly retainer packages based on complexity and time commitment, plus initial setup fees. We provide transparent pricing customized to your situation.
What if my parent is resistant to outside help?
This is common. We find that framing our service as "helping you stay independent longer" and "making sure no one takes advantage of you" often resonates.
Do you work with clients outside of Massachusetts?
Yes. While we're based in Massachusetts, we work with clients nationally through secure technology and video conferencing.
What credentials do you have?
Elizabeth Payne is a Certified Public Accountant (CPA) with decades of senior finance leadership experience.
How quickly can you start?
Typically within one week of our initial consultation. In crisis situations, we can often begin even sooner.
Will you work with our existing advisors?
Absolutely. We work collaboratively with your estate attorneys, CPAs, investment advisors, and other professionals to ensure everyone is aligned.